Delivery information

Shipping Dangerous Goods

Some of our products are classed as dangerous goods (Pure Essential oils, Organic essentail oils or products which contains alcohol such as Aroma Mists or Perfumes.) We can confirm that we can Ship Dangerous Goods by road ONLY. We are unable to send danagerous goos by air.

UK SHIPPING TERMS AND DETAILS

DESPATCH TIMES 

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3-4 working days,

UK Orders should be delivered within 3-5 working days after despatch.

METHODS OF DELIVERY

For UK courier orders we use the courier APC when your order is despatched  you will receive an automatic despatch email and tracking details.

Orders sent via the postal service (small parcel) are sent with Whistl (untracked).

We aim for 1-2 working days for despatch of your orders (please note at the busiest time (Oct-Dec)orders may take 3 working days,

For orders placed after 5.30pm, the working day commences at 9am the next day.  Orders are closed at our close of business (5.00-5.30pm)

BFPO/PO BOX ADDRESSES

We cannot ship to a PO Box address via courier within the UK

Please contact us before placing an order to a BFPO address that is a courier delivery as prices will vary.

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